Hours (Eastern time)
M-F 9:30 am - 5:30 pm
Saturday 12 noon - 5 pm

Payment
We accept all major credit cards. You can also pay by cashier's check or money order (sorry, no personal checks). Just fill out your order online, then print out your order and send your payment with the order to the address above. It's a good idea to call us to confirm the total before you send a check.

Shipping & Handling (U.S. and Canada)
Shipping and handling is automatically calculated by the web site, based on the size and weight of your order. You can review the S&H charges before you finish checking out.

Shipping is normally by UPS Ground. (Check out our shipping time map for an estimate of how long UPS ground will take to deliver to your area.) If you need faster service, you must call us to arrange air service.

Wheels and tires, brakes, exhaust parts, hoods and wings, spoilers, sway bars, and other large and/or heavy parts will cost more to ship. The site will usually calculate shipping automatically, but sometimes we will have to contact you with the exact amount.

International Shipping
We now ship to any country in the world! Please see our international shipping policies page for details on rates and payments.

Wheels and tires, brakes, exhaust parts, hoods and wings, spoilers, sway bars, and other large and/or heavy parts will cost more to ship. The site will usually calculate shipping automatically, but sometimes we will have to contact you with the exact amount.

Please read the section below for special notes about returns from international addresses.

Returns
All parts have the manufacturer's warranty against manufacturing defects. In addition, Mach V will warranty any product against manufacturing defects for one month from the date of shipment, regardless of the manufacturer's policy.

Other than warranty returns, new-in-box items may be returned or exchanged up to 30 days from date of shipment, excluding electrical (including light bulbs and housings) and electronic parts, which MAY NOT BE RETURNED. Items that have been installed on a vehicle, or which for other reasons cannot be resold as new, cannot be returned. All returns are subject to a 20% restocking fee. Return shipping and insurance on non-warranty returns is the responsibility of the customer.

If you do need to return something, call us. We'll give you a Return Authorization number, plus specific instructions on how to return the part, and what your credit/refund options are. Please don't just drop the part in a box and return it to us with no explanation; we will refuse the shipment if it does not have an R.A. number written on the outside of the box.

International Returns
International shipping is extremely expensive, making shipping a major component of any international order. Because of the high cost, and the uncertainty of returns, any return shipping for international orders -- REGARDLESS of reason or fault -- will be at the expense of the customer. Please understand this before you place an international order.

Note about Momo:

This dealer has been authorized to sell MOMO automotive products on the Internet by MOMO Automotive Accessories, Inc. (MOMO USA) with a full U.S. warranty and has agreed to fully support and service MOMO products per MOMO USA’s standards. MOMO USA does not authorize the sale of MOMO automotive products to addresses outside of the U.S. except for U.S. territories and U.S. military or government installations. If you have any feedback about the performance of this Internet dealer, please send your comments to info@momousa.com

This page updated May 9, 2007.